Adventure Travel Policies

Terms & Conditions

Please read these terms carefully before booking tours, trekking, flights, travel insurance, or any services through Adventure in Himalayas.

Booking & Travel Policies

These terms and conditions govern your use of our website, services, tour bookings, payments, travel arrangements, and adventure activities across Nepal.

1. Booking Confirmation

All bookings are subject to availability and confirmation. Your reservation will only be confirmed after successful payment and official confirmation from our team.

  • Travelers must provide accurate personal information during booking.
  • Passport details must match official travel documents.
  • Incomplete bookings may be automatically cancelled.
  • Booking confirmation will be sent via email or WhatsApp.

2. Payments & Pricing

Prices displayed on the website are subject to change depending on season, availability, flights, permits, and exchange rates.

  • Advance payment may be required for tours and trekking.
  • Payments can be made using cards, bank transfer, eSewa, Khalti, and online gateways.
  • Government taxes and permit fees may apply separately.
  • Failure to complete payment may cancel the booking automatically.

3. Cancellation & Refund Policy

Cancellation requests must be submitted officially through email or customer support.

  • Cancellations made 30 days before departure may qualify for partial or full refund.
  • Flight cancellation charges depend on airline policies.
  • Permit and government fees are generally non-refundable.
  • No refunds may apply after the tour has started.

4. Travel Insurance

Travelers are strongly advised to purchase travel insurance covering trekking, medical emergencies, helicopter rescue, and trip cancellation.

  • Insurance is mandatory for high altitude trekking routes.
  • The company is not responsible for uninsured losses.
  • Emergency evacuation costs may be charged directly if not insured.

5. Health & Safety

Adventure activities involve physical effort and weather risks. Travelers should consult medical professionals before travel.

  • Travelers are responsible for their personal fitness.
  • Guides may modify itineraries for safety reasons.
  • Weather conditions in Nepal can affect flights and trekking schedules.
  • Altitude sickness can occur during mountain trekking.

6. Passport, Visa & Permits

Travelers are responsible for obtaining valid passports, visas, permits, and travel documents before departure.

  • Passport must be valid for at least 6 months.
  • Nepal visa requirements vary depending on nationality.
  • Special permits may be required for restricted trekking areas.
  • The company is not liable for denied entry due to invalid documents.

7. Website Usage Policy

Users must use the website responsibly and legally.

  • Unauthorized copying of website content is prohibited.
  • Users must not attempt to hack or disrupt website services.
  • False bookings and fraudulent activities are strictly prohibited.
  • Account misuse may lead to suspension or legal action.

8. Limitation of Liability

Adventure in Himalayas acts as a travel organizer and is not responsible for uncontrollable events including weather, political issues, natural disasters, strikes, or airline delays.

  • Schedules may change without prior notice.
  • Travelers accept risks associated with adventure travel.
  • The company is not responsible for lost belongings.

Important Notice

By booking tours, flights, trekking, or travel services through our website, you acknowledge that you have read, understood, and agreed to all terms and conditions stated above. These policies help ensure safe, transparent, and professional travel experiences for all travelers visiting Nepal.

Need Clarification?

Contact our support team for questions related to bookings, refunds, policies, trekking, flights, or travel services.

Phone Support

+977 98XXXXXXXX

Email Support

support@adventurehimalayas.com

Office Address

Kathmandu, Nepal