Help Center & Support

Frequently Asked
Questions

Find answers related to tours, flights, bookings, travel guides, website support, payments, login, signup, checkout, and more.

Popular Questions

Everything you need to know before booking your next adventure.

Travel & Tours

We offer trekking, tours, and adventure travel packages across Nepal including Everest, Annapurna, Pokhara, Chitwan, Mustang, and Lumbini.
Yes. Most trekking packages include TIMS cards and required national park permits.
Yes. Travelers can customize itinerary, hotels, transportation, and activities according to their preferences.

Flights & Tickets

Yes. We provide domestic and international flight booking assistance for travelers visiting Nepal.
Our support team will assist you with rescheduling, airport transfers, and itinerary adjustments if needed.

Cost & Payments

We accept cards, bank transfers, eSewa, Khalti, Fonepay, and international online payments.
No. All costs and inclusions are clearly mentioned before checkout and booking confirmation.

Website & Booking

Choose your package, select dates, fill traveler details, complete checkout, and receive confirmation via email.
Yes. We use secure encrypted payment gateways to protect all customer transactions and personal data.

Login & Signup

Click on signup, enter your details, verify email or phone number, and your account will be activated.
Use the forgot password option on the login page and follow the reset instructions sent to your email.

Checkout & Booking Process

Traveler information, passport details, emergency contacts, and payment information are required.
Yes. Confirmation details are sent immediately after successful payment and booking.

Contact & Support

You can contact us through phone, email, WhatsApp, live chat, or contact forms available on the website.
Yes. Our support team is available 24/7 for emergency travel assistance and booking support.

Still Need Help?

Our support team is ready to assist you with travel, tours, flights, booking, login, and payment issues.

+977 98XXXXXXXX

support@adventurehimalayas.com

Kathmandu, Nepal